FAQ
Why do you only offer 5 lengths?
Our current product lineup features 5 carefully selected lengths: 12”, 16”, 20”, 24”, and 28” in select products. By focusing on these distinct lengths, we provide you with the versatility to create a range of unique looks, bypassing intermediate lengths such as 14”, 18”, 22”, and 26”.
What if I want a length that you do not offer?
We recommend opting for a longer length when ordering, as you can always trim or cut the hair to your desired length during the installation process.
Why do you only sell one texture?
At Collection 239, we prioritize delivering top-tier products to our customers. To ensure the highest quality standards, we diligently test each texture before releasing it to the market, reflecting our commitment to excellence.
When will you release another texture?
Our dedication to product quality drives us to subject each new texture to rigorous testing before making it available for purchase. Rest assured that we will introduce new textures once they meet our stringent quality standards.
Are your hair extensions made from real human hair?
Yes, all our hair extensions are crafted from the highest quality, ethically sourced human hair, providing a natural look, exceptional durability, and the ability to be styled just like your own hair. Our focus is on selecting and testing the finest Raw and Virgin Hair to ensure that every product we offer meets the highest standards.
What is the best way to care for and maintain my hair extensions?
We provide comprehensive care instructions to help you maintain the quality and longevity of your hair extensions, including guidance on washing, conditioning, and styling to ensure they stay looking beautiful.
Can I color and style the hair extensions?
Our hair extensions can be colored and styled just like your natural hair, giving you the freedom to achieve the look you desire while maintaining the integrity of the extensions.
How long does Collection 239 hair extensions typically last?
The longevity of Collection 239 hair extensions is dependent on various factors, including the type of extensions and the level of care they receive. Our premium raw hair extensions are crafted with exceptional quality to ensure durability and longevity when properly maintained. With diligent care and maintenance, our extensions are designed to provide lasting satisfaction and performance, offering you an enduring enhancement to your style and beauty.
Do you offer color matching services to help customers find the right shade?
You may easily have your C239 extensions colored to match your natural hair or any color you desire by a professional stylist.